[ DECEASED ACCOUNTS ]
Deceased Account Recovery
When a borrower passes away, the account needs careful, compliant handling and a different recovery path. Paragon routes deceased accounts to partners who specialize in estate recovery and manages them on the same platform as your agency, legal, debt settlement and bankruptcy accounts, so one partner runs your entire post-charge-off recovery.
Specialist partners for estate recovery
Deceased accounts go to vetted partners experienced with estates and probate, held to the same scorecards and oversight as the rest of the network.
Moved quickly and handled with care
Accounts are identified and moved to the deceased channel without delay, and every partner follows strict compliance and conduct standards.
One view across every channel
Deceased account status and recoveries appear in the same weekly account-level reporting as everything else, so nothing falls between vendors.
Frequently asked questions
How do creditors recover debt from a deceased borrower’s estate?
Typically by filing a claim against the estate within the state’s deadline and working with the estate’s representative. We route these accounts to specialist partners who do this every day.
Why not leave deceased accounts with a standard agency?
Estate recovery has its own timelines, rules and sensitivities. A specialist channel recovers more and lowers compliance risk.
How is Paragon paid?
On what is collected. Upfront scoring of your file is free.
See what your file would collect
Send state, zip, balance and charge-off date. We will show what each account would collect, when and at what cost, by state.
